MORVEXIO Returns Policy
At MORVEXIO, we prioritize customer satisfaction and stand behind the quality of our products. If you find yourself unsatisfied with a purchase, our return policy is designed to ensure a smooth and convenient process.
Eligibility for Returns
- Returns must be initiated within 30 days from the date of purchase.
- Products must be in their original condition, unused, and with all packaging intact.
- Receipt or proof of purchase is mandatory for processing any return.
Non-Returnable Items
- Customized or personalized items.
- Items marked as final sale.
- Perishable goods.
Return Process
- Contact our customer service team at [email protected] to initiate a return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number.
- Pack the item securely and include the RMA number inside the package.
- Ship the item to our Returns Department at the address provided by our team.
Refund Policy
- Once received and inspected, you will receive a confirmation email regarding the status of your refund.
- Approved refunds will be processed within 7-10 business days to the original payment method.
Exchanges
We offer exchanges on items that were received defective or damaged. To request an exchange, please contact our support team within 7 days of receipt.
Contact Us
For further assistance, feel free to reach out to our customer service team at [email protected] or call us at (123) 456-7890 during business hours.
Thank you for shopping with MORVEXIO. We value your business and look forward to serving you.